Van Pickup
Equipment will be picked up at your school and returned to your school on the Keystone AEA delivery vans.

Forms to Use
Forms to label your equipment for shipment and repair will be provided by AEA 267. These forms may be found with the contact person in your building. Please place the repair form on the outside of the box.

Pack to Protect
Securely package any equipment that could be damaged in shipment. Keystone AEA and AEA 267 will not be responsible for damage during shipment.

Type of Equipment
Types of equipment that can be repaired include: VCR's, television sets, radios, tape recorders, video monitors, computers, computer peripherals, overhead projectors, opaque projectors or other types of video, computer, and projection equipment (not typewriters, dictation machines, and other general business equipment).

Who to Call for Repair Questions
When you are not sure if the equipment falls into a category that can be repaired, call 319-273-8230 and the repair people at AEA 267 will answer your questions.

Describe Equipment Problems Accurately
When submitting equipment to AEA #267 for repair, describe the equipment problem as completely as possible. For example, explain what happens that is different than normal operation. Just saying it doesn't work will not help the repair person locate and correct the problem and will cost more in labor charges.

How Much Time will the Repair Take?
Ordinarily it will take approximately two and a half weeks for your equipment to be repaired and returned to your school.

Billing and Payment
Billing will be made directly to your school by AEA 267 and payment will be made directly to AEA 267 by your school

Questions, Complaints, Problems
Complaints, problems, and questions about items that have been or are to be repaired should be directed to AEA #267 at the following:
Telephone: 319-273-8230
Address: